Overview
Meds.com is a rapidly growing healthcare technology company operating multiple brands, including our flagship BlueChew. Our mission is to improve patients’ lives through innovative pharmaceutical and telehealth solutions. With a team of over 300 professionals across pharmacy, telemedicine, and e-commerce, we are expanding our compounding pharmacy operations and investing in a growing R&D organization to support new product development and analytical innovation
We are seeking a Technical Project Coordinator, R&D to support, organize, and track activities across our R&D operations. This role is primarily operational not a bench science position and is responsible for ensuring projects, timelines, and cross-functional workflows move efficiently from concept through production readiness.
This individual will work closely with the Lead Formulation Scientist, analytical chemists, and R&D leadership to ensure projects are properly prioritized, resourced, and tracked from concept through testing and production readiness. The role also involves preparing executive-level reporting to keep leadership informed of project progress, outcomes, and risks.
About the Role
What You'll Do
- Coordinate and monitor R&D project activities, ensuring timelines, milestones, and dependencies are clearly defined and tracked.
- Maintain and regularly update the R&D project tracker, giving leadership full visibility into progress, workloads, testing status, and project risks.
- Prepare executive-level project status reports summarizing major updates, outcomes, and potential roadblocks.
- Serve as the central operational point of contact for R&D, ensuring alignment across stakeholders and consistent communication.
- Identify resource, packaging, or equipment needs that may impact project timelines and escalate promptly.
- Provide oversight to lab team members working on equipment and testing activities, ensuring alignment with project priorities and timelines.
- Manage cross-functional workflows involving packaging, scheduling, procurement, and production readiness.
- Support the team by ensuring loose ends across projects documentation, scheduling, supplies, packaging, and deadlines are proactively monitored and addressed.
- Assist with planning and coordinating new product launches, ensuring timelines are met and project components are fully prepared.
- Understand the timing and general concepts of analytical and formulation equipment (e.g., HPLC) in order to effectively coordinate team workflows, without requiring hands-on use.
Cross-Functional Collaboration:
- Work closely with R&D, QA, Regulatory, and Production teams to ensure project milestones align with broader organizational priorities.
- Facilitate communication across departments, ensuring transparency and consistent execution of project plans.
- Support transitions of new formulations and products from R&D into production by coordinating timelines, documentation needs, and operational readiness.
- Partner with procurement and facilities teams to track supplies, materials, and equipment needs related to R&D operations.
Continuous Improvement
- Support implementation of standardized documentation, reporting, and communication tools to improve operational efficiency.
- Recommend improvements to workflow processes, reporting structures, and project management practices within R&D.
- Contribute to a collaborative and accountable environment that promotes operational excellence and innovation.
Qualifications
- Education & Experience
- Bachelor’s or Master’s degree in Chemistry, Biochemistry, Pharmaceutical Sciences, or related scientific field.
- 3–6 years of experience in R&D operations, project management, product development, or technical program coordination.
- Experience in the food industry or consumer products strongly preferred.
- Familiarity with analytical or formulation environments (conceptual understanding; no hands-on scientific work required).
Skills:
- Strong organizational and project management skills with exceptional attention to detail.
- Excellent communication abilities for cross-functional coordination and executive reporting.
- Working knowledge of R&D or production operations, timelines, and process flow.
- Proficiency with Microsoft Excel, Smartsheet, or other project tracking tools.
- Proactive, adaptable, and comfortable overseeing complex projects with multiple stakeholders.
- Strong ability to manage timelines, anticipate operational needs, and maintain structured workflows.
Perks
- 100% company-paid Medical, Dental, Vision premium coverage, plus Short-Term Disability and Life Insurance.
- 401K with company match.
- Paid time off and company-paid holidays
- Enjoy free daily lunch
Work Environment
- This is a full-time, in-office and in-lab position based at our Elmhurst compounding pharmacy facility (5 days per week).
- Requires adherence to laboratory safety, documentation, and compliance protocols.
- Frequent collaboration with formulation scientists, analytical chemists, QA, and production teams.
